Stay at Alua Tenerife - Hyatt Inclusive Collection, Puerto de la Cruz (Tenerife)
Key details
About This Hotel
Antonio Ruiz Alvarez S/N, Puerto de la Cruz (Tenerife), 38400,
- Close to Playa del Castillo
Great
8.3
5.9
3.6
4.0
Alua Tenerife: 300 metres from Playa Jardín, with free pitch and putt golf, two outdoor pools, and My Favorite Club benefits
Pools and Recreation
Alua Tenerife has two outdoor pools: one for adults and one for children. A
My Favorite Club
My Favorite Club offers exclusive access to a lounge with drinks, cakes, sandwiches, fruits, and coffee from 11:00 to 19:00. Guests in this category receive a welcome bottle of cava, bathrobes and slippers, and a fruit platter in the room. Priority check-in and a sea view room are also included.
Dining
The hotel has three dining venues, including a
Location
The hotel is 300 metres from
Family and Entertainment
A kids' club offers supervised activities for children, and there is a separate children's pool. Daily entertainment includes
Highlights
Recreation: Free pitch and putt golf course on site
Exclusive Services: My Favorite Club lounge with drinks and snacks from 11:00 to 19:00
Location: 300 metres from Playa Jardín beach and walk to Loro Parque
Family: Kids' club and separate children's pool
Dining: Three on-site dining venues including buffet and snack bar
Wellness: Indoor pool, sauna, and hot tub available for a charge
Must-do experiences
- Visit Lago Martiánez for stunning pools and ocean views.
- Savor local gofio at Restaurante La Terraza for an authentic taste.
- Explore the Botanical Gardens for exotic plants and tranquility.
- Don't miss the historic Casa de la Aduana museum nearby.
- Stroll through the Mercado Municipal for fresh produce and local treats.
Choose your preferred room type
At Alua Tenerife - Hyatt Inclusive Collection, pick from double rooms, triple rooms, family suites, and more—each including breakfast, flexible cancellation, and seasonal discounts.
- Double Room2 persons345 sq. feet2 Single bedsAir conditioningBalconyroom details
- Double Pool View2 persons345 sq. feet2 Single bedsAir conditioningBalconyroom details
- Suite2 persons435 sq. feet2 Single beds and 1 Sofa bedAir conditioningBalconyroom details
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Room Rates & Availability Calendar
See current prices and availability for your travel dates.
Amenities
Alua Tenerife - Hyatt Inclusive Collection provides everything you need for a relaxing, memorable stay.
General
- No smoking on site
- Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Tennis court
- Billiard tables
- Table tennis
Services
- Paid shuttle service
- Pet amenities available
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
Dining
- All inclusive
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Baby pushchair
- Children's pool
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Live entertainment
- Sun terrace
- Garden area
- Massage
Room features
- Air conditioning
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
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Where to Find Alua Tenerife - Hyatt Inclusive Collection
Antonio Ruiz Alvarez S/N, Puerto de la Cruz (Tenerife), 38400,
Map view
City landmarks
Square
Plaza Charco
3800 ft
Garden
Botanical Garden
1.3 mi
Park
Parque Taoro
4200 ft
Landmark
Lake Martianez
1.3 mi
Church
Church of Our Lady of the Rock of France
4300 ft
Landmark
Playa de San Telmo
4900 ft
Beach
Playa del Muelle
4000 ft
Landmark
Costa Martianez
1.3 mi
Beach
Ermita de San Telmo
4900 ft
Landmark
Puerto de la Cruz Casino
1.3 mi
Museum
Museo Arqueologico
3000 ft
Landmark
Agustin de Betancourt y Molina Statue
3700 ft
Museum
Museo del Pescador
3900 ft
Church
Iglesia de Santa Rita
2500 ft
Landmark
Puerto Street Art
3100 ft
Church
San Juan Church
3500 ft
Nearby
Castle
Castillo de San Felipe
1700 ft
Beach
Playa Jardin
1700 ft
Beach
Playa del Castillo
900 ft
Playa Chica
1500 ft
9 Av. Melchor Luz
Hiperdino Puerto de la Cruz
1600 ft
Restaurants
Tasca Bahia Del Valle
300 ft
Calle Antonio Ruiz Alvarez 1A 38400 Puerto de la Cruz Santa Cruz de Tenerife,
Smirres Cuatro Vientos
500 ft
Avenida de Francisco Afonso Carrillo 1
Bar Restaurante Cadiz
700 ft
Avenida Blas Perez Gonzalez 7
Motart cafe'
1000 ft
Calle Manuel Yanes Barreto 1
Harry's Gourmeteria
1200 ft
Mercado Municipal Avenida Blas Peréz
Restaurante pizzeria jamaica
1200 ft
Avd.Jose del campo llarena Edificio ucanca local 16
Andana Beach Club
1700 ft
Avenida Francisco Afonso Carrillo S/N
Terraza del Mar
2000 ft
Avenida Francisco Afonso Carrillo N. 10
Restaurante Peruano
2100 ft
Calle Pozo 18 Nos encontramos al lado de la Oficina de Correos
Restaurante Casa Julian
2600 ft
Calle Guayanfanta 22
Explore Puerto de la Cruz (Tenerife)
Explore Puerto de la Cruz
Loro Park
13 minutes walking
Home to exotic animals and stunning shows, this park focuses on conservation and education. A must-visit for all ages.
Plaza Charco
14 minutes walking
A vibrant square with local shops and cafes, it's the heart of Puerto de la Cruz and perfect for a leisurely stroll.
Botanical Garden
25 minutes walking
Featuring diverse plant species in a serene setting, this garden offers a peaceful escape and guided tours on request.
Church of Our Lady of the Rock of France
16 minutes walking
This historical church boasts beautiful architecture and offers insights into local religious heritage and community traditions.
Beaches
3 minutes walking
Enjoy sunbathing or swimming at Playa del Castillo, a beautiful beach close to the hotel. Ideal for families and relaxation.
Hiking at Parque Taoro
16 minutes walking
A scenic park offering hiking trails with panoramic views, perfect for thrill-seekers and nature lovers alike.
Wellness Retreats
5 minutes driving
Relax and rejuvenate at local spas offering massages and holistic treatments. Reservations recommended for the best experience.
Tasca Bahia Del Valle
1 minute walking
A casual eatery serving traditional Canarias cuisine, famous for its fresh seafood dishes and warm atmosphere.
Harry's Gourmeteria
5 minutes walking
An upscale dining experience featuring international flavors, with a trendy atmosphere and an impressive wine list.
Bar Restaurante Cadiz
3 minutes walking
A local favorite for tapas and drinks, vibrant ambiance, and generous portions make it a perfect casual dining spot.
Puerto de la Cruz Casino
25 minutes walking
An entertainment hub featuring gaming and live shows, ideal for a night out with dining and fun experiences.
Live Music at Motart Cafe
4 minutes walking
Enjoy vibrant live music performances and a relaxed atmosphere, perfect for couples and groups looking for a night out.
Transport options
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 8.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish
Number of floors:
5
Number of rooms:
422
Former name
Gema Turquesa Playa / Turquesa Playa Hotel
Guest Reviews & Ratings
Read what guests have shared about their stay at Alua Tenerife - Hyatt Inclusive Collection.
Pros
Hotel cleanliness
Staff attentiveness
Room size
Cons
Food menu repetition
Room maintenance issues
Wi-Fi charges
Guest reviewsShow more reviews
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